Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit the UltraSys® website, request a demonstration, download materials, or engage with us in any way. Maintaining Technology Advisory Services Ltd is committed to processing personal data lawfully, fairly, and transparently in accordance with the EU General Data Protection Regulation (GDPR) and applicable UK data protection laws.

2. Data Controller

The data controller responsible for this website and all associated processing activities is:

Maintaining Technology Advisory Services Ltd.

3. Personal Data We Collect

We collect the following personal data:

  • Contact Information Name, email address, phone number, company name, job title — typically provided when requesting a demonstration or contacting us.
  • Technical Data IP address, browser type, device information, pages visited, and other analytics data collected through cookies and similar technologies.
  • Usage Data Interactions with our website, downloads, form submissions, and navigation patterns.
  • Communication Data Records of emails or messages sent to us.

UltraSys® does not collect any GDPR special category data (such as health, biometric, or political information) through this website.

4. How We Use Your Data

We process personal data for the following purposes:

  • To provide information or respond to enquiries Including demonstration requests, product information, or support queries.
  • To operate and improve the website Using analytics to understand performance, usability, and visitor behaviour.
  • To maintain security and integrity Monitoring for fraud, abuse, or technical issues.
  • To send relevant product or service information Only where you have given explicit consent.

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Legitimate Interest For essential website operation, security, and analytics.
  • Contractual Necessity When responding to demonstration requests or enquiries.
  • Consent For non‑essential cookies, marketing communications, and optional analytics.

You may withdraw consent at any time.

6. Cookies and Tracking Technologies

We use cookies to ensure the website functions correctly, improve performance, and analyse usage. For full details, please refer to our Cookie Policy.

7. Data Sharing

We may share personal data with the following categories of recipients:

  • Service providers Including hosting providers, analytics platforms, and email delivery services that support the operation of our website and services.
  • Professional advisers For legal, compliance, accounting, or security purposes.
  • Regulators or authorities Where disclosure is required by law.

UltraSys® does not sell personal data to third parties.

8. International Transfers

If personal data is transferred outside the EU/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy:

  • Demonstration and enquiry data: typically 12–24 months
  • Analytics data: typically 12 months
  • Security logs: typically 90 days

Retention periods may vary depending on legal or operational requirements.

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us at: enquiries@mtas.co.uk

11. Security

We implement technical and organisational measures to protect personal data, including:

  • Encrypted transport (TLS)
  • Access controls
  • Secure hosting infrastructure
  • Regular monitoring and auditing

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated revision date.

13. Contact

For questions or concerns about this Privacy Policy or our data practices, contact:

Maintaining Technology Advisory Services Ltd., 14 Stanley Rd, Birmingham B14. Email : enquiries@mtas.co.uk